Zoe Russell Limited is committed ensuring our customers and our visitors privacy is protected thoroughly.

1. The Information we gather and how we shall need to use it

When you as a new customer register to use Zoe Russell Limted's website we will need to know your full name, your postal address and e-mail address. In order to process an request to purchase we also need your credit/debit card number and expiry date plus any security details that the credit card processor may require eg 3 digit security number on flipside of card. This information takes place in a secure, encrypted environment where your details cannot be accessed by anyone except for customer services at Zoë Russell. We use HSBC who are a highly respected service with a secure payment ability to process your payments.  If for any reason you would prefer not to provide your credit card details - please feel free to fax us with your order details on: + 44 (0) 11 8934 4048.

We gather information to allow us to process your registration, process any orders you may make and to contact you with information regarding your order. We may also need to  communicate with you regarding any matter relating to the conduct of your account and the provision of the service in general then use the relevant information.

We may also record which products are proving popular and if you are a member of our email newsletter, we'd like to ensure we alert you to any new products that we feel may be of interest to you or your friends.

If you would rather not receive this information, please send a blank e-mail message to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will then delete any such information and cancel your newsletter subscription.

2. Our use of cookies and information eliciting devices

In order to improve our service to our customers we may make use of a device called a ‘cookie'. Cookies are a means by which information relating to your internet activity is recorded on your hard drive and is then used by Zoe Russell Limited to improve our services available to you, our customer.

3. Zoe Russell Limited

is registered for Data Protection and your data is safeguarded in accordance with the Data Protection Act.

4. Sale of Zoe Russell Business

If this business is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.

5. Updating/Amending your Details

If any of the information that you have provided to Zoë Russell online changes, for example if you change your e-mail address, name or if you wish to cancel your registration or simply wish to get in touch, please let us know the details by sending an e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

6. Your Consent

After registering as a user on Zoe Russell Limited's website, we shall assume you have read and agreed to our Terms and Conditions and have also digested our privacy policy and have no objections to its content.

7. How to contact Zoe Russell Limited

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call us on +44 (0) 207 871 2970.